Privacy Policy

Privacy Policy

Effective Date: January 1, 2025
Last Updated: August 24, 2026

Company Name: California Signature Kitchen Bath & Flooring Inc
Website: https://californiasignature.com/
Contact: info@californiasignature.com | (800) 590-7410

1. Introduction

California Signature Kitchen Bath & Flooring Inc (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://californiasignature.com/, submit a form, request an estimate or consultation, communicate with us by phone, email, or SMS/text message, or otherwise interact with our website, advertising, or services.

This Privacy Policy is designed to address applicable U.S. privacy laws, including California privacy laws such as the California Consumer Privacy Act (“CCPA”), as amended, and the California Online Privacy Protection Act (“CalOPPA”), to the extent those laws apply to us.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

  • First and last name
  • Email address
  • Phone number
  • Address, city, ZIP code, location, or project area
  • Remodeling services or products you are interested in
  • Information regarding your kitchen, bathroom, flooring, or other remodeling project
  • Appointment, estimate, or consultation information
  • Communications and inquiries you send to us
  • How you heard about us
  • Marketing and communication preferences
  • SMS/text-message opt-in and opt-out preferences
  • Information submitted through website contact, estimate, newsletter, or other forms
  • Internet Protocol (IP) address
  • Browser and device information
  • Website activity, page views, referral sources, and interaction data
  • Cookie identifiers and similar online identifiers

Our website forms may be powered or processed by service providers such as HubSpot.

3. How We Collect Information

We may collect information:

Information You Provide Directly

We collect information when you:

  • Submit a contact or estimate form
  • Request a free in-home estimate
  • Schedule or request a consultation
  • Opt in to receive SMS/text messages
  • Subscribe to email communications
  • Call, email, or otherwise contact us
  • Communicate with our customer service or sales team

Information Collected Automatically

When you use our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

Information from Advertising and Referral Sources

We may receive information regarding how you found or interacted with our website from advertising, analytics, social media, and referral platforms.

4. How We Use Your Information

We may use personal information for purposes including:

  • Responding to inquiries and requests
  • Scheduling free in-home estimates and consultations
  • Confirming, reminding you about, or rescheduling appointments
  • Following up regarding a remodeling inquiry or service request
  • Communicating with you about your project
  • Providing customer support and customer care
  • Sending SMS/text communications when you have consented to receive them
  • Sending email newsletters or marketing communications when permitted or consented to
  • Managing customer relationships
  • Processing and maintaining website form submissions
  • Measuring advertising and marketing effectiveness
  • Understanding how visitors use our website
  • Improving our website, products, services, and customer experience
  • Preventing fraud, abuse, or security incidents
  • Complying with applicable legal, regulatory, accounting, or contractual requirements
  • Protecting our rights, property, customers, and business

5. Disclosure and Sharing of Personal Information

We do not sell personal information for monetary consideration.

We may disclose personal information to service providers and vendors that perform services on our behalf, including website hosting, customer relationship management, communications, analytics, advertising, and technology services.

These may include platforms such as HubSpot, Google, Meta/Facebook, TikTok, LinkedIn, and other service providers used to operate our website and business.

Some advertising and analytics technologies may collect online identifiers or website activity in connection with advertising measurement, analytics, remarketing, or similar activities. Depending on applicable law and how those technologies are configured, certain disclosures may be considered “sharing” for cross-context behavioral advertising purposes.

Where required by applicable law, users may have the ability to opt out of such sharing through available privacy or cookie controls.

 

SMS and Mobile Information
No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or provide mobile phone numbers, SMS opt-in information, or SMS consent to third parties or affiliates for their own marketing or promotional purposes.

Your consent to receive SMS messages applies only to customer-care communications from California Signature Kitchen Bath & Flooring Inc related to your inquiry, estimate, appointment, or remodeling project.

6. Email Marketing Communications

If you choose to receive marketing emails, newsletters, or promotional communications from us, you may unsubscribe at any time by using the “Unsubscribe” link contained in the email or by contacting us at:

info@californiasignature.com

Unsubscribing from marketing emails does not prevent us from sending communications reasonably necessary to respond to a request, provide a requested service, or administer an existing customer relationship.

7. SMS/Text Messaging Privacy and Consent

California Signature Kitchen Bath & Flooring Inc uses SMS for customer-care communications with consumers who have requested contact and affirmatively consented to receive text messages.

When you provide your mobile phone number and affirmatively opt in to SMS communications through one of our website forms or another authorized method, you consent to receive SMS/text messages from California Signature Kitchen Bath & Flooring Inc.

SMS messages may include:

  • Responses to inquiries you submitted
  • Follow-up regarding a request to be contacted
  • Free in-home estimate scheduling
  • Appointment confirmations
  • Appointment reminders
  • Appointment rescheduling
  • Customer service communications
  • Information related to your requested remodeling service or project
  • Follow-up regarding an existing inquiry or service request

Messaging frequency may vary.

Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message.

For assistance, reply HELP or visit:

https://californiasignature.com/

You may also contact us at:

info@californiasignature.com
(800) 590-7410

Consent to receive SMS messages is not a condition of purchasing goods or services.

After you opt out, we may send a final message confirming that your opt-out request has been processed.

For additional SMS terms, please review our Terms and Conditions:

https://californiasignature.com/terms-and-conditions/

No mobile opt-in or text message consent will be shared with third parties or affiliates.

8. Cookies and Tracking Technologies

We use cookies, pixels, analytics tools, and similar technologies to operate our website, understand website usage, measure advertising effectiveness, improve our services, and, where applicable, personalize or measure advertising.

These technologies may be provided by companies such as:

  • Google
  • Meta/Facebook
  • HubSpot
  • TikTok
  • LinkedIn
  • Hotjar
  • YouTube

You may manage certain cookie preferences through our website’s cookie controls, where available, or through your browser settings.

For additional information, please review our Cookie Policy:

https://californiasignature.com/cookie-policy/

9. Do Not Track and Global Privacy Control

Some web browsers provide a “Do Not Track” (“DNT”) setting. Because there is not a universally accepted standard for responding to DNT signals, our website may not respond to all DNT signals.

Where required by applicable law, we will recognize applicable legally required opt-out preference signals, such as Global Privacy Control (“GPC”), in connection with activities subject to such requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business and customer records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it is used.

11. Data Security

We use reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet, electronic communication, or electronic storage is completely secure, and we cannot guarantee absolute security.

12. California Privacy Rights

If and to the extent California privacy laws such as the CCPA apply to California Signature Kitchen Bath & Flooring Inc and your personal information, California residents may have certain privacy rights, including:

Right to Know and Access

You may have the right to request information regarding the categories or specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties to whom it has been disclosed.

Right to Delete

You may have the right to request deletion of certain personal information we have collected about you, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information maintained about you.

Right to Opt Out of Sale or Sharing

You may have the right to opt out of the sale or sharing of personal information as those terms are defined under applicable California law.

We do not sell personal information for monetary consideration.

Depending on the use and configuration of advertising technologies on our website, certain disclosures of online identifiers or website activity may constitute “sharing” under California law.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, you may have the right to limit certain uses and disclosures of sensitive personal information.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

Exercising Your Privacy Rights

To submit a privacy request, contact:

Email: info@californiasignature.com
Phone: (800) 590-7410

We may need to verify your identity before processing certain requests.

Authorized agents may submit requests where permitted by applicable law and subject to appropriate verification.

13. Children’s Privacy

Our website and home remodeling services are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law. If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to delete it.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage users to review the privacy policies of any third-party websites they visit.

15. Visual Representation Disclaimer

The digital images displayed on this site depict the most accurate representation of the products as possible. However, due to differences in computer monitors, screens, lighting conditions, and display settings, we cannot be responsible for variations in color between the actual product and what is visually represented on your screen.

For a valid representation of the true texture, color, finish, and other attributes of products, we recommend viewing a physical sample of the product(s) before making a final selection or purchase decision.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

When changes are made, the updated Privacy Policy will be posted on this page with a revised “Last Updated” or “Effective Date.”

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, SMS communications, or your personal information, please contact:

California Signature Kitchen Bath & Flooring Inc
Irvine, California
Email: info@californiasignature.com
Phone: (800) 590-7410
Website: https://californiasignature.com/

Privacy Policy:
https://californiasignature.com/privacy-policy/

Terms and Conditions:
https://californiasignature.com/terms-and-conditions/

Cookie Policy:
https://californiasignature.com/cookie-policy/

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